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Booking information

UMBRIA HOLIDAY RENTALS – BOOKING INFORMATION  (revised on July 1, 2015)

THE FOLLOWING INFO OVERRIDES ALL INFO RE UMBRIA HOLIDAY RENTALS THAT MAY BE ELSEWHERE.

norma@umbriaholidayrentals.com

THE FOLLOWING INFO APPLIES TO ALL OF OUR CENTRAL SPOLETO APARTMENTS, SPOLETO BY THE POOL AND SOME OF OUR OTHER VILLAS AND POOL APARTMENTS.  THERE IS NO WELCOME PACK WHEN THERE IS A RESTAURANT ON SITE OR THERE IS A HOTEL AND/OR, EXCEPT FOR CENTRAL SPOLETO, THE LOCAL SHOPS/SUPERMARKETS ARE WITHIN EASY WALKING DISTANCE, ALL THAT IS INCLUDED IN THE RATE, IS AS FOLLOWS – PLEASE CHECK SPECIFICALLY RE THE ADDITION OF A WELCOME PACK, IF THIS IS IMPORTANT TO YOU :

ALL UTILITIES….. ….central heating, unlimited hot water, linens, towels…… + hair dryers, microwaves….. + SUN-LOUNGERS, COTS, HIGH-CHAIRS, BICYCLES (GARDEN OF EDEN), LOGS (WHERE APPLICABLE BUT NOT FOR CASA NOBILE, WHERE YOU GET A STARTER PACK OF LOGS), LINEN, BEACH TOWELS (AUTOMATICALLY IN POOL PROPERTIES OR ORDER OTHERWISE), A GENEROUS WELCOME PACK (to start you off !) …..eg wine, pasta, pasta sauce, olive oil, tomatoes, bread, cheese, cereal, milk, coffee, tea, sugar, all the condiments (the ingredients can vary according to the season) + toilet paper, soap etc+ CLEANING AT END OF STAY ARE ABSOLUTELY FREE OF CHARGE ­ –  AND , NO TAXES !!!

Bed linen and towels are provided at the start of your stay and, by request, bed linen will be replaced once a week, by request. However, there are washing machines available for all our apartments and, therefore, we expect you to wash your own towels.

There are absolutely no additional “hidden” extras – only nice surprises !

HOW TO BOOK AND PAY:

IF YOU WISH TO INCREASE YOUR CHANCES OF SECURING A BOOKING, EMAIL ME AS SOON AS YOU CAN AND MARK YOUR EMAIL, “REQUEST TO BOOK” IN ORDER TO PRIORITIZE IT.

UP TO A 25% DEPOSIT IS REQUIRED TO SECURE A BOOKING

LAND LINE PHONE :

(0039) 0743 498 38

EMAIL : norma@spoleto-rentals.com

THEN, ASSUMING THE VILLA, APARTMENT OR POOL PROPERTY YOU HAVE NAMED IS STILL AVAILABLE, I WILL SEND YOU THE CONFIRMATION DETAILS, PENDING A DEPOSIT.

FOR DEPOSITS OF LESS THAN 450 EUROS, PAYPAL CAN BE USED. OVER 450 EUROS, A BANK TRANSFER WORKS OUT CHEAPER RE THE COMMISSION CHARGES. HOWEVER, YOU CAN OPT TO PAY VIA BANK TRANSFER FOR ANY AMOUNT. OR, YOU CAN PAY ONLINE VIA A SECURE SITE, USING YOUR CREDIT CARD.

ON YOUR BANK TRANSFER OR PAYPAL PAYMENT, PLEASE STATE THE FOLLOWING :

“HOLIDAY: name of property eg VILLA MARIANNA”. 

DISCOUNTED BOOKINGS:

Discounted rates do not usually apply to a private car space or garage or to the “extra person” tariff of 50 euros/week minimum.

There are some circumstances where a special deal can be arranged. However, please note that a “special deal” arrangement is inclusive of all discounts that may be on offer elsewhere and, further, MAY require that 50% or THE TOTAL is paid in advance in order to secure the booking. 

OR, YOU MAY BE REQUIRED TO PAY AN IMMEDIATE DEPOSIT AND, THEN, THE REMAINDER, UP TO 9 MONTHS IN ADVANCE, TO SECURE YOUR BOOKING – see below for the cancellation conditions.

Returnees (or anyone they recommend who mentions their name) attract a 5% discount off the full rate FOR LIFE. Indeed, this LIFE TIME discount may increase, the more times you stay with us! To claim this discount, the name of the returnee must be stated. This discount is not cumulative.

Please enquire about our apartments that can be “joined up” to accommodate larger parties because I offer discounted “combi” rates.

Please note that the period from May to Oct inc is almost fully booked by May. Therefore, those of you wishing for a longer term booking in this period should book as early as possible in order to increase your chances of a long period being available in one apartment. Otherwise, you can move from one apartment to another, and, include a break in your stay, should you wish, without losing the discounted rate for the weeks booked in total.

ALSO, PLEASE NOTE THAT SOMETIMES I OFFER PROMOTIONAL RATES: A PROMOTIONAL RATE IS NOT COUNTED AS A DISCOUNTED RATE, NEITHER IS IT COUNTED AS A FULL RATE AND, THEREFORE, DOES NOT ATTRACT THE DISCOUNT OF A FULL RATE BOOKING.

SCAM :

I am increasingly in receipt of scam email whereby someone asks to pay in an unorthodox manner. In order to avoid wasting time, the only method of payment I accept for an advance payment and/or deposit IS via Paypal or via an electronic transfer in sterling or euros (depending on the circumstances at the time), in all cases, for the exact amount I have requested. Please note that until I receive the payment into my account, the booking remains unsecured.

CONFIRMING AND PAYING FOR YOUR BOOKING:

As soon as I receive a 25% deposit, by e-mail, via Paypal or electronic transfer, your booking is secured.

Your confirmation details will include all the arrangements for meeting you, including the probability of picking you up from the station and dropping you back re your return journey, if you have booked an apartment in central Spoleto. This service could be unavailable in exceptional circumstances eg the car being serviced etc. However, to date, this service has had no interruptions.

If you are booked into our country properties, then, in most cases, you are required to be in possession of a car. If you are booked into Spoleto By The Pool or Spoleto Pool Cottages, then, a car is highly recommended.

Bookings for less than a week re SOME properties, but not less than 3 days, are calculated on a daily base, pro-rata the weekly rate plus an extra daily tariff that can vary, the total not to exceed the weekly rate and not to be below 500 euros. This is because the main overheads are the same on a daily basis as they are for a week.

The pro-rata weekly rate for daily bookings plus the extra daily tariff should not exceed the higher average weekly rate if the rate should span across different price bands.

Days in addition to a week are costed pro-rata the weekly rate.

DIVIDING YOUR STAY BETWEEN ONE APARTMENT AND ANOTHER EG A TOWN AND COUNTRY EXPERIENCE :

a booking of at least 2 weeks will usually attract a discount, irrespective of whether the stay is divided between more than 1 apartment and irrespective of whether the stay is interrupted eg, you could stay for 1 week, go somewhere else, and return for another 2 weeks and still attract the same discount.

CHRISTMAS/NEW YEAR BOOKINGS BETWEEN DEC 21 – JAN 3 INC :

RUBBIANO HOUSE, POSTO DEL SOLE, VISTA DEL MONDO + VILLA MARIANNA ARE BETWEEN 2000 – 3000 EUROS/WEEK MINIMUM DURING THIS PERIOD – PLEASE ENQUIRE RE EXACT WEEKLY RATE.

PLEASE NOTE THAT, EXCEPT FOR THE ABOVE, UNLESS OTHERWISE STATED, FROM DEC 21 – JAN 3 INC, THERE IS AN EXTRA TARIFF OF 100 EUROS FOR ANY PERIOD BETWEEN THESE DATES.  DURING THIS PERIOD, BOOKINGS WILL BE CHARGED AT THE WEEKLY RATE, EVEN IF YOU WISH TO BOOK FOR LESS THAN A WEEK.