UMBRIA HOLIDAY RENTALS - BOOKING INFORMATION (revised on Nov 28, 2012)
THE FOLLOWING INFO OVERRIDES ALL INFO RE UMBRIA HOLIDAY RENTALS THAT MAY BE ELSEWHERE.
THE FOLLOWING INFO APPLIES TO ALL OUR APARTMENTS, VILLAS AND POOL APARTMENTS, EXCEPT FOR PERUGIA COUNTRY SUITES, BORGO ACQUAIURA + STRETTURA CASTLE, WHERE THERE IS NO WELCOME PACK BECAUSE EITHER THERE IS A RESTAURANT ON SITE OR THERE IS A HOTEL AND/OR THE LOCAL SHOPS WITHIN EASY WALKING DISTANCE, ALL THAT IS INCLUDED IN THE RATE, IS AS FOLLOWS :
ALL UTILTIES….. ....central heating, unlimited hot water, linens, towels…… + hair dryers, microwaves….. + SUN-LOUNGERS, COTS, HIGH-CHAIRS, BICYCLES (FOR LA PASSIONATA + La ROMANTICA), LOGS (WHERE APPLICABLE), LINEN, BEACH TOWELS (AUTOMATICALLY IN POOL PROPERTIES OR ORDER OTHERWISE), A GENEROUS WELCOME PACK (to start you off !) .....eg wine, pasta, pasta sauce, olive oil, tomatoes, bread, cheese, cereal, milk, coffee, tea, sugar, all the condiments (the ingredients can vary according to the season) + toilet paper, soap etc+ CLEANING AT END OF STAY ARE ABSOLUTELY FREE OF CHARGE - AND , NO TAXES !!!
Bed linen and towels are provided at the start of your stay and, by request, bed linen will be replaced once a week. However, there are washing machines available for all our apartments and, therefore, we expect you to wash your own towels.
There are absolutely no additional “hidden” extras – only nice surprises !
HOW TO BOOK AND PAY :
IF YOU WISH TO INCREASE YOUR CHANCES OF SECURING A BOOKING, EMAIL ME AS SOON AS YOU CAN AND MARK YOUR EMAIL, "REQUEST TO BOOK" IN ORDER TO PRIOTISE IT.
UP TO A 25% DEPOSIT IS REQUIRED TO SECURE A BOOKING
PHONE : (0039) 0743 498 38
THEN, ASSUMING THE VILLA, APARTMENT OR POOL PROPERTY YOU HAVE NAMED IS STILL AVAILABLE, I WILL SEND YOU THE CONFIRMATION DETAILS, PENDING A DEPOSIT.
FOR DEPOSITS OF LESS THAN 450 EUROS, PAYPAL CAN BE USED. OVER 450 EUROS, A BANK TRANSFER WORKS OUT CHEAPER RE THE COMMISSION CHARGES. HOWEVER, YOU CAN OPT TO PAY VIA BANK TRANSFER FOR ANY AMOUNT.
ON YOUR BANK TRANSFER OR PAYPAL PAYMENT, PLEASE STATE THE FOLLOWING :
“HOLIDAY: name of property eg VILLA MARIANNA”.
I CAN ALSO ACCEPT PAYMENTS VIA MONEYGRAM OR WESTERN UNION, BUT ONLY IF YOU ARE FAMILIAR WITH EITHER. I HAVE FOUND BOTH THESE AGENCIES TO BE RELIABLE BUT IN THE PAST THEY HAVE BOTH RECEIVED A BAD PRESS – I DO NOT KNOW WHY !
And, for larger cash payments, on or after you arrive here, if you wish, you can make a special arrangement with Laurie to pay in stages during your stay,using your credit card to obtain money from an ATM machine, of which there are several close by.
Discounted rates do not usually apply to a private car space or garage or to the “extra person” tariff of 50 euros/week minimum.
There are some circumstances where a special deal can be arranged. However, please note that a “special deal” arrangement is inclusive of all discounts that may be on offer elsewhere and, further, MAY require that 50% or THE TOTAL is paid in advance in order to secure the booking.
OR, YOU MAY BE REQUIRED TO PAY AN IMMEDIATE DEPOSIT AND, THEN, THE REMAINDER, UP TO 9 MONTHS IN ADVANCE, TO SECURE YOUR BOOKING – see below for the cancellation conditions.
Returnees (or anyone they recommend who mentions their name) attract a 5% discount off the full rate FOR LIFE. Indeed, this LIFE TIME discount may increase, the more times you stay with us ! To claim this discount, the name of the returnee must be stated.
With the exception of Borgo Acquaiura......
a booking of 2 properties simultaneously attracts a 10% discount off the lowest weekly rate of 1 property, providing that the period booked is for at least 1 week;
a booking of 3 properties simultaneously attracts a 10% discount off the lowest weekly rate of 2 of the properties, providing that the period is booked for at least a week.
Please enquire about our apartments that can be “joined up” to accommodate larger parties because I offer discounted “combi” rates.
Please note that the period from May to Oct inc is almost fully booked by May. Therefore, those of you wishing for a longer term booking in this period should book as early as possible in order to increase your chances of a long period being available in one apartment. Otherwise, you can move from one apartment to another, and, include a break in your stay, should you wish, without losing the discounted rate for the weeks booked in total.
ALSO, PLEASE NOTE THAT SOMETIMES I OFFER PROMOTIONAL RATES : A PROMOTIONAL RATE IS NOT COUNTED AS A DISCOUNTED RATE, NEITHER IS IT COUNTED AS A FULL RATE AND, THEREFORE, DOES NOT ATTRACT THE DISCOUNT OF A FULL RATE BOOKING.
I am increasingly in receipt of scam email whereby someone asks to pay in an unorthodox manner. In order to avoid wasting time, the only method of payment I accept for an advance payment and/or deposit IS via Paypal or via an electronic transfer in sterling or euros (depending on the circumstances at the time) or, if you are familiar with them : Western Union or Moneygram, in euros, in all cases, for the exact amount I have requested. Please note that until I receive the payment into my account, the booking remains unsecured.
CONFIRMING AND PAYING FOR YOUR BOOKING :
As soon as I receive a 25% deposit, by e-mail or phone, via Paypal or electronic transfer (or, Moneygram or Western Union, if you are familiar with either), your booking is secured.
Please note that Moneygram and Western Union has received some bad press in recent times. While I, and all my guests to date, have been totally happy with the service that both Moneygram and Western Union provide, please do not use either of these services without satisfying yourself that either is a good way for you to send money.
Your confirmation details will include all the arrangements for meeting you, including the probability of picking you up from the station and dropping you back re your return journey, if you have booked an apartment in central Spoleto. This service could be unavailable in exceptional circumstances eg the car being serviced etc. However, to date, this service has had no interruptions.
If you are booked into Porcupine Cottages, The Monastery Suites, Perugia Country Suites, Borgo Acquaiura, Rubbiano House, Strettura Castle, La Passionata, La Romantica, Mount Olive Cottage, Il Castello, L’Arco, Posto Del Sole, Vista Del Mondo or Villa Marianna, then, you are required to be in possession of a car. If you are booked into Spoleto By The Pool or La Paladina, then, a car is highly recommended.
Except for Spoleto By The Pool, on arrival, or, when it suits you, I ask that you pay the total amount, or, balance due, in cash, in euros. Or, after you have paid an initial amount on arrival, you can make special arrangements with Laurie to pay the balance at a later stage during your stay. We do not accept travellers’ cheques – too difficult to cash in the banks round here. And, there are plenty of Bancomat and ATM machines from which you can withdraw cash at any time of the day or night. On receipt of the cash, I give you a receipt.
We sometimes accept bookings for less than the weekly rate re some of our properties.
Bookings for less than a week, but not less than 3 days, are calculated on a daily base, pro-rata the weekly rate plus an extra daily tariff that can vary, the total not to exceed the weekly rate and not to be below 350 euros. This is because the main overheads are the same on a daily basis as they are for a week.
Il Castello is a big house and, therefore, the rate for a minimum of 3 days is calculated pro-rata the weekly rate plus 50 euros a day;
for 1 or 2 days, the rate is the same ie 420 euros, unless it exceeds the rate for a 3 day booking. Then, it is whichever is the lesser.
Spoleto By The Pool has large, manicured grounds, 2 large stone BBQs + seating area, a Jacuzzi and a pool and, therefore, there is much upkeep required : the rate for a minimum of 3 days is calculated pro-rata the weekly rate plus 50 euros/day – bookings not taken for less than 3 days.
The pro-rata weekly rate for daily bookings plus the extra daily tariff should not exceed the higher average weekly rate if the rate should span across different price bands.
Days in addition to a week are costed pro-rata the weekly rate.
DIVIDING YOUR STAY BETWEEN ONE APARTMENT AND ANOTHER EG A TOWN AND COUNTRY EXPERIENCE :
a booking of at least 2 weeks will attract the usual discounts, irrespective of whether the stay is divided between more than 1 apartment and irrespective of whether the stay is interrupted eg, you could stay for 1 week, go somewhere else, and return for another 2 weeks and still attract the same discount;
if the stay in either or all of the apartments is not less than 1 week, then, there is no extra charge;
if the stay in any apartment is less than 1 week, then, the cost for that part of the stay will be calculated identically to the cost of booking on a daily basis - please see Booking On A Daily Basis – above, unless part of a specially discounted offer;
the cost for the rest of the stay will be calculated at the weekly rate and days in addition to the week will be costed pro-rata the weekly rate.
CHRISTMAS/NEW YEAR BOOKINGS BETWEEN DEC 21 – JAN 3 INC :
RUBBIANO HOUSE, POSTO DEL SOLE, VISTA DEL MONDO + VILLA MARIANNA ARE BETWEEN 2000 - 3000 EUROS/WEEK MINIMUM DURING THIS PERIOD – PLEASE ENQUIRE RE EXACT WEEKLY RATE.
IL CASTELLO IS 1000 EUROS/WEEK.
PLEASE NOTE THAT, EXCEPT FOR THE ABOVE, UNLESS OTHERWISE STATED, FROM DEC 21 – JAN 3 INC, THERE IS AN EXTRA TARIFF OF 100 EUROS FOR ANY PERIOD BETWEEN THESE DATES. DURING THIS PERIOD, BOOKINGS WILL BE CHARGED AT THE WEEKLY RATE, EVEN IF YOU WISH TO BOOK FOR LESS THAN A WEEK.